Occidental Tamarindo

Bryan Muñoz

Feb 20, 2021

5

Excelente Atención por parte de todo el personal. Habitaciones en excelentes condiciones, la comida del restaurante deliciosa muy variada al igual que los snacks y bebidas. Y sobre todo siguiendo todos los protocolos de higiene. Super Recomendado.

Enio Ferreira

Feb 20, 2021

3

O hotel satisfaz... a praia é perigosa, principalmente devido às correntes na foz do rio aí existente, e com pouca areia. A favor... a sombra natural das árvores

Abílio Apolinário

Feb 20, 2021

4

Uma boa estadia sem duvida. Mas tenho uns pequenos reparos a fazer. O quarto onde fiquei tinha um cheiro insuportável a humidade, também por duas vezes tivemos 2 toalhas pequenas sujas. Ainda pedimos para mudar de quarto mas negaram essa hipótese, no hall de entrada notei que os sofás não deviam já estar ali expostos, todos com as almofadas super gastas e sujas, um deles nem cobertura tinha, isto num hall de entrada é um mau cartão de visita. Também notei algum comportamento menos apropriado de um cliente sempre uma coluna de som por todo lado a causar um desconforto a todos os outros clientes que se afastavam logo que esse sr. se aproximasse e provavelmente nunca foi chamado a atenção. Imaginem se todos tivessem o mesmo comportamento? De certeza que a empresa que gere o hotel entrava na falência rapidamente. O lado positivo: comida muito boa as pessoas de uma maneira geral muito simpáticas. Os animadores 5 estrelas tanto durante o dia como nos espectáculos que proporcionam aos clientes, com coreografias muito bem imaginadas. Sem duvida, bons.Piscina e jardim interior bem cuidados pena que os acessos já não sejam assim. Porque quando se quer apostar numa economia em que o turismo tenha algum peso não pode ter essas estradas. Claro que esta critica não é para o Occidental Tamarindo. Resumindo: Um País com um clima óptimo um gente simpática umas belezas naturais lindíssimas e o hotel Occidental Tamarindo com comida muito boa, e por favor reparem as coisas menos boas , paratornar o hotel recomendável e de excelência. Obrigado.

Julian Gonzalez

Feb 19, 2021

4

The Wi-Fi is almost useless, but it's a nice place with nice rooms and everything but the WiFi worked well. There's a little room you can work from but don't expect to have any view from it. The pool is heated and nice, the food is also really good and you can see amazing sunsets just walking some steps from the pool.

Marjorie Chaves Chaves

Feb 13, 2021

5

Un lugar precioso lacomida muy rica tienen variedad en sus platillos habitantes acogedoras playahermosas.

Joaquin Montoya

Feb 13, 2021

2

El hotel es muy lindo, tiene todas las comodidades al ser all inclusive. Solo por eso se lleva las estrellas que le pongo... El servicio de atención fue muy malo, tuvimos que sacar por booking porque en recepción “no tenían mas habitaciones”, lo mismo ocurrió cuando quisimos averiguar para quedarnos una noche extra, no nos solucionaron ni facilitaron nada.Las habitaciones estaban limpias pero había manchas en el cabezal de la cama. Los cuadros colgados tenían moho por dentro.Los protocolos de covid son pésimos, se forman colas tanto en recepción como en el bar o restaurante, el buffet está poco cuidado ya qué hay cosas que se tiene que servir cada uno, lo que aumenta el riesgo de contagio al estar todos tocando una misma pinza o máquina para café, etc. Tampoco hay mucho control, gente por el lugar sin mascarilla, etc.El parking es insuficiente, el vehículo quedó en la vía pública.Poco recomendable por el precio, no se dejen engañar con lo de “all inclusive” porque pueden comer más barato en los alrededores.

Joseph Acuña Vargas

Jan 30, 2021

2

Bueno para empezar no tiene parqueo suficiente, capacidad 50 vehículos, tuve que dejar mi auto afuera los tres días de hospedaje. La atención al cliente no fue muy precisa, el recepcionista si uno no le hacía las preguntas él no daba la información necesaria. El Internet no llega a las habitaciones más alejadas del lobbie, no se si es porque están reactivando. La alimentación buena regular. La piscina limpia. La playa hay que caminar si uno quiere bañarse ya que la que esta al frente del hotel no se puede bañar por las piedras. Si fueron estrictos con el uso de mascarillas en espacios comunes.

Adrian

Jan 30, 2021

5

Excellent place to go on vacation and the protocols against covid-19 are met.

Sofía Rodríguez

Jan 30, 2021

1

Por mucho la peor experiencia en un Hotel -Distanciamiento Social : el personal No se asegura que se lleve a cabo el distanciamiento social, cuando las personas no lo respetan y cuando No se usaba la mascarilla, el primer dia las mesas estaban distanciadas de por medio, a partir del segundo ya no, debido a que estaba a capacidad completa -Parqueo: No hay parqueo suficiente y la solución es parquear en la vía pública -Pésimo servicio al cliente: en todas las áreas, desde la recepción hasta los restaurantes, tratos muy malos al punto del irrespeto. -1 hora para hacer check in, es un proceso sumamente manual,lo que lo hace extremadamente lento -pésima planificación: la asignación de habitaciones, se hizo una sola reserva para 2 habitaciones, cuando llegamos fueron asignadas separadas indicando que la asignación la hacian a como llegaban no de acuerdo a las reservas hechas, la solución propuesta fue peor, ya que indicaron ir al siguiente día a ver si alguien se había ido para cambiar de habitación -Para los tiempos de comida se debía hacer filas de mas de 45 minutos bajo el sol -Comida :un menú muy simple, las proteínas muy secas, los productos de baja calidad, en un par de ocasiones las frutas estaban malas

Jorge Cerdas

Jan 30, 2021

1

De lejos, ha sido la peor experiencia que he tenido en un hotel. -Definitivamente el personal No se asegura que se lleve a cabo el distanciamiento social, cuando las personas no lo respetan y cuando No se usaba la mascarilla, el primer dia las mesas estaban distanciadas de por medio, a partir del segundo ya no, debido a que estaba a capacidad completa.-Parqueo: No hay parqueo suficiente y la "solución" brindada era parquear el vehículo en la vía pública y que ellos "lo vigilaban"-Pésimo servicio al cliente: en todas las áreas, desde la recepción hasta los restaurantes, tratos muy malos llegando en ocasiones al punto del irrespeto.-1 hora para hacer check in, es un proceso sumamente manual,lo que ya de llegada hace que la experiencia no sea la mejor.-pésima planificación: Nos fueron asignadas 2 habitaciones en distintos edificios muy lejos una de la otra a pesar de haber hecho una sola reservacion para ambas. Nos indicaron que la asignación la hacian a como llegaban no de acuerdo a las reservas hechas, la solución propuesta fue bastante mala, nos pedían ir a la recepción al siguiente día, para ver si había campo cerca y que nos pasáramos de habitación. Acordamos al final que nos llamarían para hacernos el cambio, cosa que no pasó.-Para los tiempos de comida se debía hacer filas de mas de 45 minutos bajo el sol-Comida : Un menú muy simple, las proteínas muy secas, los productos de baja calidad, en un par de ocasiones las frutas estaban malas, entiendo que tenga que gastar algunos de los productos que quedaban de los tiempo anteriores, pero al menos deberían validar que estos productos estén en buen estado.

Wagner W. Boza Méndez

Jan 20, 2021

5

Excelente me encanto, el tiempo que estuve fue corto pero lo disfrutamos.Era un sueño por cumplir desde que estuve frente al hotel hace 19 años.

Carlos Garro Quesada

Jan 20, 2021

5

I loved it. Great service and better Beach at an affordable price.

Karito Moya R

Jan 20, 2021

5

Excelente lugar, instalaciones hermosas, un personal de atención increíble!!! El caballero Carlos miscelaneo es Excelente su atención sin duda volvere. Las habitaciones lindas y comida rica!!! Excelente

Giuliana Roveri

Jan 04, 2021

4

If you are looking for a all inclusive 4*, this is not the place. If you are looking for a beach experience, than you can get the best. The hotel is very simple, needs a lot of upgrade, but the beach pays for the price

Silvana Silva

Jan 04, 2021

1

The resort is NOT 5 stars as it claims. We had to go through 5 rooms at check in to finally get a clean room. The receptionist kept changing the room and just telling us to go check another room. It took us over 2 hours to finally get a clean room. Sheets and window treatment were dirty and stained. Floor was dirty and bathrooms in the first 4 rooms were filthy. The room we ended up staying in was a much lower grade than what we paid for. The food is low quality. All elevators in entire resort is out of service. There is no wi-fi in the rooms. I do not recommend this resort at all.

Alexander Betancur

Jan 04, 2021

1

This resort is definitely NOT a 4⭐️ as it claims to be. The room we got was very dirty and with bugs inside. We had to go through five different rooms, which were dirty as well, in order to get a clean room, in this process we lost over two hours. Then the drain in the shower would not drain properly. There was no WiFi in the room, it was only available in the common areas. The free parking available in the premises was very limited and had to park on the street. The food was not good and very low quality. Overall experience was very bad, would not recommend this resort to anyone.

Gabriel Navarro Cedeño

Dec 20, 2020

3

Good: Staff is fantastic. The room is cozy, wide and clean. Its good equipped. The covid higiene protocols were very good applied. The infrastructure is very good quality, the location is close to the town and in front to beach is perfect. It's awesome that the pool can be used at night.Bad: The food is good quality, however there is not enough variety between nights. The desserts are very bad quality, ice cream was always melted. No wine at dinner room. The snack bar closed so early, so night and early morning is not food available. The cocktails are very bad quality, bad mixed and pretty bad preparation. Show is not the best quality, they should improve the production and talent variety. No free wifi at rooms.

Anna Kr

Sep 18, 2020

5

Absolutely great place! Staff is going beyond and above to make their service legendary. If you not are looking for 67 restaurants and 8 pools, but you appreciate a great atmosphere, service and great views - that's the place you. are looking for!

Sandro De Borba

Feb 20, 2020

5

Tudo maravilhoso

Mayara Souki

Feb 20, 2020

5

#patria País maravilhoso! Pessoas receptivas e muito acolhedores. Beleza exuberante!!!

Andreia Caldas

Feb 20, 2020

5

#patria Desde Portugal, isto é muito bom.

Vitor Gonçalves

Feb 20, 2020

5

Muito bom #patria

Elías A. Rodríguez Ramírez

Feb 20, 2020

5

E#semana Pura vida

Mario Rodrigues

Feb 20, 2020

5

#santa Tudo perfecto

Frank W

Feb 20, 2020

5

Enjoyed our 2 day stay here.It was the right amount of time here without being repetitious.The food was good but minimal variety and any more than 2 days and I’d probably venture off the resort.Can’t beat having unlimited drinks and a snack bar open all afternoon.Tamarindo beach has waves like no other, they are huge! The sunset is really amazing on the resort beach.Live entertainment each night.Worth it to us for those limited days!

Tanya Lechner

Feb 20, 2020

5

Very cool spot and super reasonably priced! I was nervous about booking this hotel because I read some nasty reviews but we had nothing but a wonderful time staying here!!The food was NOT horrible and we were not expecting a five star restaurant and for the value, it was amazing. Not many places in Tamarindo offer such a beautiful sunset and great activities. The only negative in my eyes was no swim up bar but we couldn’t find any resorts that had this. We would absolutely stay here again if we go back!

Steve532

Great Hotel, great people.

5

Have been coming to his hotel on occasion for the last 20 years. They are now updating their rooms, re-tiled around the pool, and fixed the ala carte restaurant. The beach sunsets are great, nice...

Sunny-holidayy

Excellent hotel with very friendly staff

5

This hotel has everything you need when you would like to enjoy vacation either with friends, alone or with the family. Stunning pool and beach, ping-pong, gym as well as relaxing spa ... etc. are...

Leslie514660

Home away from home.

4

My daughter and I stayed at the Occidental Tamarindo from January 15-22, 2020. I have never felt more welcomed in all my life! The staff went out of their way to accommodate and help us with our...

sarahdZ5193JG

Christmas 2021- Covid Extended holiday

5

We had a family vacation December 24th for two weeks . This hotel was Amazing!! The front desk staff was very helpful, kind and welcoming. The concierge and bell boys were very friendly and...

DragonflyMurray

Beautiful ....

5

This hotel is absolutely beautifully situated. The grounds are lush and vibrant. The staff are wonderful and Angela was always especially helpful. The food was very satisfying particularly the fresh...

brendan v

Great resort

5

Wonderful place. Staff was friendly and the food was good. Smaller resort so we were comfortable letting our daughter wander. Close to town, walked there a couple of times during our visit...

Occidental Tamarindo, Tamarindo

Occidental Tamarindo

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Occidental Tamarindo, Tamarindo

Occidental Tamarindo

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